Coastal Escapes Privacy Policy
Coastal Escapes respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use and protect your personal information when you visit our website, send an enquiry or communicate with us.
1. Information We Collect
When you contact Coastal Escapes, we may collect the following information:
- Your name
- Email address
- Phone number
- Preferred property
- Preferred check-in and check-out dates
- Number of adults and children
- Booking or enquiry details
- Any additional information you choose to provide
We may also collect basic website usage information through cookies or analytics tools, where applicable.
2. How We Use Your Information
We use your information to:
- Respond to your enquiry
- Check availability
- Provide pricing and booking information
- Communicate with you about your stay
- Improve our website and guest experience
- Keep necessary booking and enquiry records
We will only use your personal information for the purpose for which it was collected, unless otherwise required or allowed by law.
3. Sharing of Information
We do not sell your personal information.
We may share limited information with trusted service providers where needed to assist with your enquiry, booking, website management, communication or property-related services.
Where third-party platforms such as Airbnb, Booking.com, LekkeSlaap, email providers, WhatsApp or analytics tools are used, their own privacy policies may also apply.
4. Cookies and Website Analytics
Our website may use cookies or analytics tools to help us understand how visitors use the website and to improve the browsing experience.
You can adjust your browser settings to block or delete cookies if you prefer.
5. Data Security
We take reasonable steps to protect your personal information from loss, misuse, unauthorised access or disclosure.
However, no online system is completely secure, and we cannot guarantee absolute security of information transmitted through the internet.
6. How Long We Keep Your Information
We keep personal information only for as long as reasonably necessary for the purpose it was collected, including responding to enquiries, managing bookings, record-keeping and legal or administrative requirements.
7. Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us.
You may also object to the processing of your personal information where applicable.
8. Contact Us
For any privacy-related questions, please contact us:
Email: [insert email address]
Phone / WhatsApp: [insert phone number]
9. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will be available on this website.
Last updated: 26/06/2026